SHIPPING POLICY – MR. PHIN

1. Shipping Coverage

Mr. Phin offers shipping services to the U.S. market.

2. Estimated Delivery Time

The estimated delivery time will be clearly stated in the order, depending on the shipping address and the shipping partner’s (DHL) policy.

3. Shipping Fees

Shipping fees are calculated based on the courier’s pricing and will be clearly displayed during the checkout process. For COD (Cash on Delivery) orders, any applicable handling fees will be added to the total order value.

4. Additional Notes

  • Business day means Monday to Friday, except holidays.
  • Orders are not shipped or delivered on weekends or holidays.
  • Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
  • When placing your order, we consider these factors when calculating the Estimated Delivery Date:
    • Transit Time: The amount of time it takes your order to leave our distribution centre and arrive at the local delivery carrier.
  • We will not be responsible for wrong shipping address if you provide incorrect information.
  • In-store pickup dates vary based on product availability.

Mr. Phin aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

5. International Customs, Duties and Taxes 

All orders shipping are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department.

Mr. Phin is not responsible for any possible customs and taxes applied to your order. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in anyway from these chargers and we work very closely with our brokers and carriers to ensure as few delays as possible.

All fees imposed during or after shipping are the responsibility of the customer. You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.